WPS Office Charged You? Here’s How to Get a Refund Fast
Got charged by WPS Office without consent? Learn how to request a refund quickly using the exact email format, proof tips, and follow-up strategy.
If WPS Office deducted money from your account and you do not want the subscription, the fastest method is simple: send a refund email directly to officesupport@wps.com, and do it properly.
(Watch out this video to see how to do it )
A lot of people make this harder than it needs to be. They over-explain, add emotional stories, or send one email and wait forever. The better approach is to stay clear, honest, and consistent.
Here is exactly how to request your WPS refund, what to write in the email, what screenshots to attach, and what to do if they do not respond right away.
The most important rule before sending the refund email
Use the same email address linked to your WPS account.
So if you signed into WPS using your Gmail account, send the refund request from that same Gmail address. This matters because it helps their support team identify your account faster and verify the subscription charge more easily.
If you send the request from some other email address, it can slow things down or create unnecessary back-and-forth.
WPS refund email address
Send your email to:
What to write in your WPS refund email
Keep the email direct and simple. You do not need to exaggerate. You do not need a dramatic story. Just clearly state:
the amount deducted
the date of the deduction
that you do not need the subscription
that it was an accidental purchase or unauthorized deduction
that you want a refund
A good subject line can be:
Looking forward to get my refund ASAP
You can format the message like this:
Subject: Looking forward to get my refund ASAP Hi Team, [Amount and currency] has been deducted on [date]. I do not need this subscription. It is of no use to me. This was an accidental purchase without my consent. Please refund my money. I will be grateful for your support. Looking forward to receiving my refund. Best regards, [Your Name]
A cleaner version you can send
If you want something a little more polished while still keeping the same meaning, use this:
Subject: Refund Request for WPS Subscription Hi Team, An amount of [amount] [currency] was deducted from my account on [date] for a WPS subscription. I do not need this subscription, and this purchase was accidental. Please process my refund as soon as possible. I would appreciate your support and am looking forward to receiving my refund. Best regards, [Your Name]
Should you add a personal reason?
You can, but keep it honest.
If you are a student and money is tight, you can mention that briefly. But do not try to build an unnecessary story around it. If the amount is small and the message sounds overly dramatic, it may come across as forced.
The best approach is straightforward:
I do not want this subscription
The charge was accidental
Please refund my money
Clarity works better than exaggeration.
Attach proof of the deduction
This step is important. Along with your email, attach a screenshot showing the transaction.
You can include:
the date of deduction
the amount deducted
the merchant name, if it shows WPS
If you are sharing a bank statement or transaction screenshot, make sure you hide sensitive details.
Only leave visible the information necessary to support your claim:
date
amount
WPS-related transaction detail
Hide:
other transactions
full account details
card numbers
any personal financial data that is not relevant
Do not rely only on the refund email for cancellation
This is a very important point.
Even if you ask WPS to cancel the subscription, do not assume it is fully taken care of. Sometimes support may process the refund, but the autopay or auto-renewal remains active. If that happens, the next month’s payment may be deducted again without any OTP or fresh approval.
That means you could end up repeating the whole process next month.
So the smart thing to do is:
Request the refund by email
Cancel the subscription from your own end
If needed, confirm with support whether the subscription is actually canceled
This reduces the chance of another automatic deduction.
How long should you follow up?
Do not send one email and disappear.
If you want your WPS refund, consistency matters. Send the email daily for 3 to 5 days.
A practical way to do this is:
send the first email
save the message content
copy and paste it again the next day
repeat for 3 to 5 days
You can keep the text in your sent mail, notes app, or even WhatsApp so it is easy to reuse.
The point is to keep following up until they respond and process the refund.
What if WPS replies with a rejection?
Even if they say something like:
the request does not meet policy
they cannot process it
the refund is not applicable
Do not stop immediately.
Keep sending the same refund request again. Copy, paste, and send it. The approach here is persistence.
The core advice is simple: keep asking daily. If your goal is to get your money back, you need to stay visible and keep reminding the support team that the issue is unresolved.
A simple 5-step WPS refund process
Use the same email address connected to your WPS account
Send a refund request to officesupport@wps.com
Write a clear message with the amount, date, and refund request
Attach a screenshot of the deduction, after hiding sensitive details
Follow up every day for 3 to 5 days
Email template you can reuse daily
Subject: Looking forward to get my refund ASAP Hi Team, An amount of [amount] [currency] was deducted from my account on [date]. I do not need this subscription. It is of no use to me. This was an accidental purchase without my consent. Please refund my money. I will be grateful for your support. Looking forward to receiving my refund. Best regards, [Your Name]
One more thing about subscription refunds
This same persistence-based approach is often useful for other digital subscriptions too. The key pattern is the same:
contact official support directly
keep the message clear
share proof
follow up consistently
Whether it is WPS Office or another app subscription, many refund cases are resolved when the request is repeated properly and consistently instead of being sent once and forgotten.
Final takeaway
If WPS Office charged you for a subscription you do not want, the fastest route is direct email support.
Send your request to officesupport@wps.com from the same email linked to your WPS account, attach proof of payment, keep the message honest and simple, and follow up for 3 to 5 days.
Also, do not forget to cancel the subscription from your end so you do not get charged again on autopay.
That combination of clear email + proof + daily follow-up + cancellation gives you the best chance of getting your WPS refund fast.
Frequently Asked Questions (FAQs)
Ready to Scale Your Brand Online?
Your audience is already searching online; let’s make sure they find your business first.
At ScaleUp Marketing Solutions, we help brands grow through SEO, social media marketing, content, branding, and digital strategies designed to increase visibility, traffic, and conversions.
Quick Links
Contact Us
Call: +91-9926753404
Email: contact@sumsmarketing.com
partner@sumsmarketing.com
WhatsApp us here